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We do not offer phone support
No phone supportOur team works remotely
Toronto, Ontario, CanadaCommon questions about getting in touch and our support process.
We aim to respond to all inquiries within one business day. Most messages receive a reply the same day during business hours (Monday to Friday, 9 AM to 5 PM Eastern).
DoctorDoctor.ca is not an emergency service. If you are experiencing a medical emergency, please call 911 or go to your nearest emergency room. We do not offer phone support of any kind.
Doctors can register for free at any time. Visit the registration page, select "Doctor," and follow the steps to verify your credentials and set up your practice profile with your catchment area on the map.
Yes. We take privacy seriously and comply with PIPEDA. Your exact home address is never shared with doctors. Only your geocoded coordinates are used for matching, and only doctors whose catchment area covers your location will appear in your results. See our Privacy Policy for full details.
The one-time verification fee covers secure identity verification through Stripe. Once verified, you have full access to search for and be matched with doctors accepting new patients in your area. There are no recurring charges.